We want you to be 100% happy with your purchase. Please contact us if you have any issues, questions, or concerns.
About Returns:
Returns must be requested within 14 days of delivery. Buyers are responsible for return shipping costs. You will need to ship the item back in the original gift box/packaging. Mail it in a shipping box (not an envelope). If the item is not returned in its original condition, the buyer is responsible for any loss in value. After we receive the item we will refund the price of the necklace only. We can not refund the original shipping price.
About Exchanges:
An item can be exchanged another equal priced item. When exchanging an item, buyers are responsible for return shipping costs. You will need to ship the item back in the original gift box/packaging. Mail it in a shipping box (not an envelope). If the item is not returned in its original condition, the buyer is responsible for any loss in value.
When shipping the item to be exchanged, include $4.00 cash for shipping back the replacement.